Service design from 6B aims to simplify the user journey by designing services for public sector organisations or private sector companies that are easy to understand, providing a simple user journey that fulfils the end user’s needs.
6B’s team of technical architects, developers and UX designers build apps, websites and products through discovery, alpha and beta phases. We work collaboratively with you to ensure your service design meets user requirements through user-centred research and user-centred approaches, developing service design through a roadmap for development and a timeline for delivery to improve public sector and private sector efficiency.
Service design and delivery uses rapid prototyping to iterate new ideas that test the riskiest assumptions, ensuring that the way your services are designed fulfils what your users require.
Service design agency
As a service design agency, we use insights from user-centred research to map out your service design through a series of sprints. Our problem sprint, solution sprint, implementation sprint and analysis sprint begins with discovery and alpha to fully understand the needs of your business, what your app or website needs to do to fulfil user need, and any opportunities that may arise to develop your product roadmap.
6B uses rapid prototyping to find out the solution for your service design, testing and iterating different ideas to ensure your product fulfils user requirements. Our service design agency also helps ensure your public sector or private sector organisation has the infrastructure to implement the service design we collaboratively create, with training and data monitoring carried out to ensure the continued success of your product.